Digi Reactive Ondemand Services

Digica supports our customers in the most proactive way possible at all times, but not all organizations are ready for a fully managed and proactive environment. Digi RDS offers our customers the peace of mind knowing that someone will be there to bail them out of any disaster, no matter how big or small it may be.

When your Information Technology infrastructure requires emergency repair, you need expert assistance you can trust. The Digi RDS portfolio offers our customers the most skilled and certified technical minds that can be found to reactively deal with disasterous incidents that were not predicted.

By providing a single point of contact via our call center, Digi RDS provides the support your IT infrastructure requires.

To ensure our customers are receiving the level of support they need, when they need it most, Digica asks for anonymous customer feedback after each engagement is completed. This conduit of communication (which is done in the form of a 5 question online survey) allows us to see overall aggregate data on how well Digica is supporting our customers, and continuously improve our delivery.

Our Support Services Specializes in:

  1. HP and IBM Rackmount and Blade Servers
  2. HP and IBM Enterprise Storage Solutions (DAS, NAS, and SAN)
  3. VPN / Security Solutions
  4. Server Virtualization
  5. Desktop Virtualization
  6. Network Support
  7. Wireless Support
  8. Microsoft Server Platforms
  9. vmware Server Platforms
  10. Citrix Server Platforms
  11. Unified Communications / IP Telephony
  12. Back up solutions
  13. Image Management
  14. Disaster Recovery Assistance
  15. Staff Augmentation (temporary, project based, or full time)

And so much more...

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