Digi - Business Edition


DigiNOC

8x5 Network Operations Center Services, for Small to Medium businesses to manage your IT Infrastructure more affordably that doing it yourself.

NOCs have always been critical nerve centers of public and private enterprises to ensure continual operations of IT infrastructure. NOCs require skilled engineers, analyst workstations, call routing & management systems, service level agreements, standard operating procedures, workflows, established ticketing systems with focus on monitoring and data transmission technologies. The problem is that building a NOC for a small to medium business that operates like an enterprise is cost prohibitive.

The Digi Network Operation Centers (Digi) make this an achievable reality for most SMB organizations. Our secure NOC provides the capabilities to protect your network when you need it most, at a small fraction of what it would cost you to build it in house. Leveraging a team that is shared amongst many other organizations ensures cost efficiencies, and the expertise that you need most. After all, no organizations build out their own cellular phone networks, and the same logic applies to building out an expensive network operations center; it is not cost effective to do it yourself.

The network architecture offers security strategies and technologies to contain or prevent attacks from both within and external to the organization. These strategies deliver multilayer security throughout with physical/biometric security, IP, storage, interconnected networks, virtualized platforms, hardware based firewall capabilities and robust encryptions.

Our multi level approach comprises of three layers of high level security within and outside the NOC. This ensures that data cannot be breached at any point.

  • To ensure security at the interconnect level, all transmissions between the workstations and the central VPM servers are completely SSL encrypted to prevent internal interception of communications.
  • Communications outside the NOC over the internet are HTTPS authenticated and encrypted. This approach not only provides complete security but its use of port 443 works seamlessly with most existing firewall settings.
  • Our own Digi Appliance is installed to ensure that we implement a virtually zero-footprint impact to your infrastructure, both virtually and digitally.

Digi Business Edition enforces strong authentication mechanisms, and provides only appropriate levels of access to ensure system security when connecting to the customer’s network over the internet. Our proven processes ensure that all customer data is protected and cannot be accessed by anyone but specific individuals within the enterprise with appropriate user access.

Digi is optimized for maximum efficiency with comprehensive resource and load balancing to ensure that all customer issues are addressed by the right expert, at the best available cost and in a timely manner to meet your customized service level agreement. Digica's Digi BE is the only way to deliver remote services in a truly secure manner, making our IT as a Service delivery meaningful.

Contact your Digica account manager to understand how Digi can provide complimentary services to your existing IT Management efforts today.